Let engineers build,
we'll handle support
Generate a response playbook for every incoming user ticket
How It Works
1. Connect your feedback channels
Link your user ticketeting platform, support inboxes and other feedback sources.
2. Analyze incoming tickets
When an incoming ticket is detected our system searches your organization's knowledge base for relevant information (previous tickets, design docs, playbooks, etc.).
3. Get detailed playbooks
Receive a playbook on the issue and how it could potentially be solved.
4. Solve user tickets
Solve user tickets in a fraction of the time that they previously would have taken.
Faster ticket resolution
Use all the information at your organization's disposal to solve your tickets
Automatically identify if a ticket is part of a broader issue by linking related incidents for comprehensive understanding and efficient triaging.
Create actionable playbooks based on historical data of how similar tickets were successfully resolved and deliver faster fixes.
Identify how widespread an issue is and help gauge its overall impact to allocate resources efficiently.
Provide a complete history of an issue including all related reports and activities and offer deep context for thorough investigation.
Actively monitor system changes and logs to help pinpoint root causes of reported issues.
AI Agents to execute playbooks after engineer approval.
Get Early Access
Sign up for our waitlist to solve your users issues faster.